Distance Sales Agreement

Seller / Service Provider: Gurus Bilişim Reklam ve Tanıtım Hizmetleri Tic. Ltd. Şti., Caferağa Mh. Doktor Esat Işık Cd. Şifa Sk. Akgün Ap. No:12/1 Moda Kadıköy İstanbul Türkiye, Kadıköy Tax Office / 4120434350, info@shelfi.net (“Shelfi” or “Gurus”).

Buyer: The individual or legal entity that creates an account on the Shelfi platform and purchases a subscription (“Customer” or “Buyer”). The Buyer's name/title, email and billing information are as declared by the Customer when creating the account.

The subject of this Agreement is the Buyer's electronic subscription to the e-commerce infrastructure SaaS service offered by Shelfi (the “Service”), the scope and price of the Service, the payment method, and the parties' respective rights and obligations. The Service does not involve the delivery of a physical good but the provision of a digital usage right; further details are set out on the Delivery Information page.

Shelfi is a SaaS platform that allows store owners to build and operate their own e-commerce sites. The Buyer builds and manages their own online store using the modules included in the selected subscription plan. The scope of the Service may vary based on the Pricing page and the plan chosen by the Buyer.

The Service fee is collected monthly or annually, depending on the payment period chosen by the Buyer.

• Monthly payment: The fee is collected through an automatically recurring monthly charge. • Annual payment: A total of 10 months' fee is charged for 12 months of service (2 months free). Buyers cannot switch from an annual to a monthly plan before the annual subscription period ends; switching is only possible after the annual period has been completed.

Credit card details are not stored in Shelfi's own databases; the storage and processing of card details is carried out entirely by the relevant payment service provider (“PSP”) in accordance with the PSP's own security standards (PCI-DSS).

By selecting a subscription plan and saving their card details, the Buyer is deemed to have consented to recurring automatic charges at the selected interval (monthly or annual). No separate, additionally signed “automatic payment instruction” is obtained; consent is based on the act of selecting a plan and saving a card. The Buyer may manage or cancel their subscription at any time by signing into their account; see the Cancellation & Refund Policy page for cancellation terms.

Under applicable consumer protection legislation, the right of withdrawal does not apply to contracts for services performed immediately in electronic form, or for intangible goods delivered to the consumer immediately, once performance has begun with the consumer's consent. By selecting a subscription plan and completing payment, the Buyer expressly consents to the immediate performance of the Service and acknowledges that the right of withdrawal ends accordingly. The applicability of this clause depends on the Buyer's country and status under the applicable law currently in force.

If a charge fails, the system will retry the collection within a certain period. If payment is not completed within that period, the subscription is suspended and access to the Service is stopped; however, the Buyer's account and data are not deleted. Access to the Service is restored once payment is completed.

All intellectual and industrial property rights in and to the Shelfi platform and software belong to the Seller or its licensors. This Agreement grants the Buyer only the right to use the Service for the duration of the subscription; no transfer of ownership is implied.

The parties agree that personal data processed under this Agreement will be processed in accordance with Turkish Personal Data Protection Law No. 6698 (“KVKK”) and, where applicable, the EU General Data Protection Regulation (“GDPR”). For further information, please refer to our Privacy Policy.

If circumstances beyond the reasonable control of a party, which are unforeseeable and unavoidable (force majeure), prevent the performance of this Agreement, the affected party shall not be held liable for its failure to perform its obligations during such period.

For disputes arising from this Agreement, within the monetary limits announced by the Ministry of Trade, the Consumer Arbitration Committees at the Buyer's or Seller's place of residence, and Consumer Courts for disputes exceeding those limits, shall have jurisdiction in Türkiye. Where the Buyer is domiciled outside Türkiye, the applicable law and competent court shall be determined separately, subject to the mandatory consumer protection provisions of the relevant country's legislation.

This Agreement takes effect once the Buyer completes the subscription purchase step. Shelfi may update this Agreement from time to time; the current version is published on this page and becomes effective as of its publication date.

If you have any questions, you can reach us at info@shelfi.net or through our Contact page.